Apple makes great products. The success of Apple’s retail stores isn’t based on any sort of tricks or upon the design of the stores themselves. The stores are well-designed, and they do use clever tricks to make them even better, but the foundation is the products. No gadget company can duplicate the success of the Apple Stores without products of similar caliber. Duh.
– Gruber commenting on Nokia’s recent decision in shutting down their London store in light of lackluster sales performance in comparison to Apple’s. No question Apple stores are nice but even if their products were smartly displayed in a barn, the fans will still follow because it’s what’s inside that counts.